Revival Concrete Coatings

Privacy Policy

Effective Date: March 2025 | Last Updated: March 2026

Thank you for visiting revivalconcretecoatings.com and for choosing Revival Concrete Coatings, LLC (“Company,” “we,” “us,” or “our”). We are committed to protecting your personal information and being transparent about how we collect, use, and share it. This Privacy Policy applies to information collected through our website (revivalconcretecoatings.com), our business operations, and any third-party platforms we use to showcase our work — including CompanyCam and Trusty — as well as any promotional or marketing materials we produce.

If you have questions about this policy or your data, please contact us at:

Revival Concrete Coatings

2665 SE Oak Tree Court, Suite 104

Ankeny, IA 50021

Phone: (515) 850-7192

Email: hello@revivalconcretecoatings.com

1. Scope of This Policy

This Privacy Policy covers all information we collect about you, including:

• Information you provide on our website (forms, quote requests, email signups)
• Information collected automatically when you visit our site (cookies, analytics)
• Information collected during the course of providing our services to you as a customer
• Project documentation, photographs, and location data associated with completed jobs
• Information shared with or processed by third-party platforms we use in our business operations

 

This policy applies to residents of Iowa and all other jurisdictions where we do business. For California residents, additional rights apply — see Section 11.

2. Information We Collect

2.1 Information You Provide Directly

When you contact us, request a quote, or engage our services, we collect:

• Name, address, phone number, and email address
• Project address and property details relevant to your service request
• Payment information (processed securely through our payment processor; we do not store full card numbers)
• Communications, preferences, and feedback you share with us

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type, device type, and operating system
• Pages visited, time spent, and navigation behavior
• Referral source (how you found our site)

This information is collected through cookies, pixels (including the Meta/Facebook Pixel), and third-party analytics tools such as Google Analytics. See Section 7 for more detail on cookies.

2.3 Project Documentation & Location Data

In the course of performing services at your property, we use CompanyCam, a field documentation platform, to capture project photographs and record the approximate location of each job. This data may be used to:

• Document job quality and completion for our internal records
• Generate project showcases and portfolio content on platforms such as Trusty (trusty.app)
• Produce promotional materials for our website and social media channels

Project showcases display before-and-after photographs and an approximate project area on a map. We do not publish your name, full street address, or any other personally identifying information as part of these showcases. The map indicator shows a general neighborhood or area, not a precise property location.

By engaging our services, you acknowledge and agree to this project documentation practice. If you do not wish for your project to appear in public portfolio content, please notify us in writing prior to or at the time of service, and we will exclude your project from any public-facing promotional materials.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, schedule, and fulfill the services you request
• To communicate with you about your project, quotes, and service updates
• To process payments and maintain billing records
• To improve our website, services, and customer experience
• To send you promotional communications (where you have opted in or we have a legitimate business interest)
• To showcase completed project work in portfolios and marketing materials, as described in Section 2.3
• To comply with legal obligations and respond to lawful requests from government authorities
• To protect our rights, prevent fraud, and enforce our agreements

 

We do not sell your personal information. We do not use your information for automated decision-making that produces legal or similarly significant effects.

 

4. How We Share Your Information

We may share your information with the following categories of recipients:

 

4.1 Service Providers and Subcontractors

We share information with trusted third-party vendors who assist us in operating our business, including:

• CompanyCam (field documentation and project photography)
• Trusty / trusty.app (contractor portfolio and showcase platform)
• Google Analytics and Google Ads (website analytics and advertising)
• Meta (Facebook/Instagram advertising and pixel tracking)
• DripJobs (job scheduling and CRM)
• QuickBooks Online (accounting and invoicing)
• Gusto (payroll processing)
• Email marketing and communication platforms
• Payment processors

 

These vendors are contractually required to handle your information only as directed by us and in accordance with applicable privacy laws.

 

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe in good faith that disclosure is necessary to protect the rights, property, or safety of our company, our customers, or others.

 

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

4.4 With Your Consent

We may share your information in other ways if you have provided consent to do so.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

5. Project Photography & Marketing Use — Customer Consent

We take pride in our work and regularly use project photographs for portfolio, website, social media, and advertising purposes. As a condition of our service agreement, customers consent to our use of project photos and approximate project location for marketing and promotional purposes, subject to the following:

• We will not publish your name, full home address, or contact information in any public-facing marketing material
• Map location indicators in our portfolio show an approximate neighborhood area, not your precise property
• You may opt out of promotional use of your project photos by providing written notice to us prior to or at the time your project begins
• Opt-out requests will be honored prospectively; we cannot guarantee removal of content already distributed through third-party platforms

To submit an opt-out request, contact us at hello@revivalconcretecoatings.com with the subject line “Marketing Opt-Out.”

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including:

• Customer and transaction records: 7 years (consistent with Iowa tax and business record requirements)
• Project documentation and photographs: Indefinitely, unless an opt-out request is received
• Website analytics data: As determined by the applicable platform (typically 26 months for Google Analytics)
• Marketing communications preferences: Until you unsubscribe or request deletion

When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

7. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies. These include:

 

• Essential cookies: Required for the website to function properly
• Analytics cookies: Used to understand how visitors interact with our site (e.g., Google Analytics)
• Advertising cookies: Used to deliver and measure relevant ads (e.g., Meta Pixel, Google Ads)

You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. Note that disabling certain cookies may affect website functionality.

We use the Meta Pixel on our website, which may track your interactions and share event data with Meta Platforms, Inc. for advertising purposes. For more information, see Meta’s Privacy Policy at facebook.com/privacy/policy.

8. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encrypted data transmission (HTTPS), access controls, and secure storage practices.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to take precautions when sharing sensitive information online.

In the event of a data breach that affects your personal information, we will notify you as required by applicable law, including the Iowa Consumer Data Protection Act and Iowa Code § 715C.

9. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will promptly delete it.

 

10. Your Privacy Rights 

Depending on your location, you may have the following rights regarding your personal information:

• Right to know: You may request information about the categories and specific pieces of personal information we have collected about you
• Right to access: You may request a copy of your personal information
• Right to correction: You may request that we correct inaccurate personal information
• Right to deletion: You may request that we delete your personal information, subject to certain exceptions
• Right to opt out of marketing: You may opt out of receiving promotional communications from us at any time by following unsubscribe instructions or contacting us directly
• Right not to be discriminated against: We will not discriminate against you for exercising your privacy rights

To exercise any of these rights, please contact us using the information in the introduction section. We will respond to verified requests within 30 days. We may need to verify your identity before processing a request.

 

11. California Residents (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), grants you additional rights:

 

• Right to know what personal information we collect, use, disclose, and sell or share
• Right to delete personal information we hold about you
• Right to correct inaccurate personal information
• Right to opt out of the sale or sharing of personal information
• Right to limit use of sensitive personal information
• Right to non-discrimination for exercising your privacy rights

We do not sell personal information as defined under the CCPA. We do use advertising platforms (Meta, Google) that may constitute “sharing” under CCPA. You may opt out of this sharing by contacting us or adjusting your browser/device settings.

To submit a CCPA request, contact us at hello@revivalconcretecoatings.com or call (515) 850-7192. We will respond within 45 days (extendable by an additional 45 days with notice).

 

12. Third-Party Links

Our website may contain links to third-party websites, including review platforms, financing providers, and partner sites. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party site you visit. We are not responsible for the content, privacy practices, or data collection of third-party websites.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other business reasons. We will post the updated policy on our website with a revised “Last Updated” date. For material changes, we will provide additional notice (such as a prominent notice on the site or a direct email notification) where required by law.

Your continued use of our website or services after the effective date of any changes constitutes your acceptance of the updated policy.

14. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us:

Revival Concrete Coatings

2665 SE Oak Tree Court, Suite 104

Ankeny, IA 50021

Phone: (515) 850-7192

Email: hello@revivalconcretecoatings.com

Website: revivalconcretecoatings.com

© 2026 Revival Concrete Coatings, LLC. All rights reserved.